Customer Results
Kronos is driving business results and ROI for customers large and small
Kronos talent management customers can be found in every major industry, from small and midsize businesses to some of the world's largest enterprises. Our talent management solutions are deployed across 35,000 locations and have processed more than 75 million job applicants. Here's a look at some Kronos customers and the outstanding business results they've achieved.
- Increased online applicant pool from 124 to 816 in nine months
- Attained 100% online hiring compliance — all field hiring is now done through online applications
- Improved hiring efficiency — 3.2% of poor fit candidates are identified immediately
- Implemented instant rehire, criminal, and SSN checks for all new hires
"At Avamere, the care of our residents comes first,
and that's highly dependent on who we hire."
Judy Jackson, President, Avamere Health Services
- Improved selection and hiring across nationwide network of 450 stores
- Reduced turnover by 5% in year one, with new hire turnover continuing to fall
- Hard cost savings of $420,000
- Soft cost savings of $1.2 million
See the webinar: How Borders Hires Like Their Business Depends On It.
- Supported 80 new store openings, with more than 6,000 new hires
- Doubled applicant flow, which is currently at 9:1
- Streamlined hiring process, resulting in 120 manager hours saved per location
- Improved operations of complex retail environment and Superstore staff
- Reported 26% sales improvement in 75 relocated, revitalized stores (compared to the rest of the store base)
"To win in home entertainment, we needed to upgrade both our stores and hiring processes. Kronos went live across all our locations in record time, and their solution unburdened our managers, enabling them to successfully implement our revitalization strategy."
Eric Jonas, Senior Vice President of Human Resources, Circuit City Stores, Inc.
- Increased average sales per employee by 6% in the first year
- Automated applicant screening, driving $340,000 in tax credits to the bottom line in first few months
- Increased employee retention by 35%, saving $1.1 million in the first seven months
- Generated $110,000 in annual time savings
- Reduced shrinkage (theft) by 21%
"... (Kronos is) not only the most comprehensive hiring solution we've seen, but they also offer a very compelling ROI - from tax credits to turnover reduction."
Ron Dennis, President, Farm Fresh
Read the Farm Fresh case study.
- Increased sales per employee hour from $112 to $135
- Reduced turnover by 24% within 90 days
- Increased 180-day retention by 9%
- Increased average days of service by 5%
- Processed 330,000 applications, eliminating 60,000 interview hours
"Workforce Acquisition enhances the skills that our managers already have, unburdens them from the paperwork, and enables them to make better hiring decisions."
Mike Marchetti, Executive Vice President, Store Operations, Finish Line
Read the Finish Line case study.
- Reduce turnover by 50%, increasing the average tenure from 36 to 52 months
- Lowered hiring costs by 43% in the first year, saving $131,560 and enabling "hiring 2 for the price of 1"
- Automated 350 paper applications/week, saving an estimated 40 hours/week in managerial time
"I couldn't find a chink in their armor. The system did exactly what they said it would - easy installation, easy implementation … all stores went online simultaneously with no problem."
Robb Simons, Director of Employee Services, Joe's
- Implemented new online application system with 87% of applicants now applying online
- Increased applicant flow by 62% within first month
- Assessed job fit of 2,670 applicants for 27 positions, with 76% of new hires scored as top candidates
- Identified best applicant sources as employee referrals (33% of new hires) and advertising (29% of new hires)
- Enabled a consistent, compliant corporate hiring process
"Kronos has given us unprecedented oversight of all of our communities, enabling us to ensure all our directors are hiring to Prestige's standards and policies. It has been invaluable for us to have all applicant information in one place ... We're also getting more and better candidates to choose from, which in turn strengthens our team and ensures our residents get the best care possible."
David Henderson, Chief Operating Officer, Prestige Care, Inc.
- Increased clerk retention by 8% by finding better applicants online
- Reduced new hires by more than 500, saving $1.7 million in hiring costs
- Automated process saved 5,000 store manager hours, equivalent to $182,000 in redirected labor
"This is a partnership. We feel that Kronos offers great tools that will help Raley's continue our legacy of hiring and retaining outstanding colleagues."
Jeff Szczesny, Senior Vice President of Human Resources, Raley's
- Reduced hourly turnover by 30% and manager turnover by 23% (490 less hires needed per year in just the third year of using the system)
- 88% of applications now received online with attached assessments (versus paper-based, in-store applications without assessments)
Read the Rock Bottom case study.
The bottom line in retail
On average, our retail customers achieve a 20:1 applicant-to-hire ratio, which is often an increase in applicant flow by 3x or more. Many retailers have used Kronos solutions to reduce their hiring costs by over 40%. Several retailers have decreased turnover by up to 35%.
